Termini e condizioni del servizio

Please, carefully read the Terms & Conditions before using and browsing through the website www.gallamba.com. All visitors (Client/Clients) of this site agree that their access and use is subject to the following terms, conditions, and other aspects applicable by law. If you don’t agree with the present document, please, do not use this website.

Browsing on the website implies the acceptance of all the provisions contained in the present document. All product purchases made through the website are regulated by these general conditions and other instructions for use contained on the site. All clients are invited to carefully read the following conditions.

The website www.gallamba.com is owned by the company Erne Trade Lda, with its headquarters located on Rua Pinto Bessa, nº522, RC Esquerdo, 4300-428 Porto, Portugal, TIN 514 719 419.

GALLAMBA reserves the right to modify the content of the website (for example, the prices, image, structure, payment methods) at any moment, without previous notice, and in its own discretion. Any change performed will be in force as from the date of its publication.

Products and Availability

The images on the Website are the only representation media for Products and, consequently, GALLAMBA does not ensure the exact match between the images and the products. For example, colors might have a distinct appearance on different computer screens.

The Client acknowledges that the Products put for sale by GALLAMBA on the Site might be limited in terms of quantity and that GALLAMBA might need to confirm the respective availability on purchase moment.

There might happen situations regarding the availability of certain Products in which GALLAMBA will promptly inform (within the terms indicated further below) the Client, by email, that the order was canceled.

GALLAMBA has the right to, at any given moment and without previous notice, change the Products put up for sale on the Site.

Conclusion of the Contract

The Terms & Conditions regulate the relationship between GALLAMBA and the Client regarding the acquisition of products through this Website.

Clients can browse the Website but to access the sales service, it is indispensable to fill necessary requirements to conclude legally binding contracts in accordance with the Portuguese and European Law.

You must own a valid e-mail address and a bank account or certain credit cards for payment, as explained below.

For Clients to perform an order, it is mandatory to fill all the necessary data and accept the Terms & General Conditions. Until the moment the order is completed, Clients can change all the data associated with their requests at any given moment.

After the Order confirmation, the Order is sent to GALLAMBA for processing and can not be later changed or canceled. This process is consummated if the entire purchase process is properly concluded, without any error being reported by the Site.

After sending the Order, Clients will receive a message through electronic mail, unless a delay is justified, informing that GALLAMBA received the Order.

However, that does not mean that the Order was accepted. The acceptance of the Order by GALLAMBA and the conclusion of the contract will happen once the Client receives one or more confirmation electronic mail messages from GALLAMBA, which are sent to the electronic mail indicated by the Client in the Order form and that contains the relevant confirmation and a summary of the general sale conditions.

GALLAMBA has the right to refuse certain Orders if any of the following scenarios is verified:

  • The Products included on the Order are unavailable;
  • A dispute is pending between GALLAMBA and the Client regarding a previous Order;
  • The Client violated the Terms & General Conditions on previous occasions or has not complied with his or her obligations resulting from the Terms & General Conditions;
  • If it is observed that the Client is buying Products for resale or sale for commercial or professional purposes;
  • The Client was involved or is a suspect of fraudulent or illegal activities.

In case any of these scenarios are observed, GALLAMBA will inform the Client about the cancelation of the received Order through e-mail within 5 (five) days after the Order was received.

In that case, it cannot be considered that the Order was accepted by GALLAMBA.

Prices and Payment Method

All prices presented on the Website include VAT at the applicable rate in force on the origin country (Portugal), for Portugal and the European Union.

For other countries, prices do not include additional taxes, either direct or taxes regulated by any other applicable legislation. If necessary, the Client must predict the customs costs of importations, pay the taxes and fees that might occur in the importation country.

The prices indicated on the Site and the Sopping Car section, after the confirmation of the Order by the Client by pressing the Buy Button, will be charged to the Client in case the ordered Products are available at that moment.

GALLAMBA reserves the right to, at any given moment and without previous notice, change the prices of the Products that are put up for sale on the Site.

GALLAMBA accepts the following payment methods:

  • Credit Card;
  • PayPal;
  • Multibanco;
  • MB Way.

In case of payment with a credit card, the Client confirms and ensures to be the cardholder of the credit card used for the purchase and the correction of all the relevant data indicated at the moment of purchase, such as the credit card number, the expiration date, and, if applicable, the security code.

The value of the transactions is deducted from the Client only after:

  • The credit card data was verified;
  • The debit authorization was received from the issuing company of the credit card used by the Client;
  • GALLAMBA confirmed the availability of the product and, in any case, always after the Order is ready to be processed.

No value will be charged at the moment in which the Order is sent. The value of the purchases will only be deducted from Clients once they receive the confirmation email on the electronic mail they shared with GALLAMBA.

The purchased Products are shipped only after the payment of the amount due by the Client. If, for any reason, it is impossible to deduct the amount due by the Client, the sale process is automatically canceled and the Client will subsequently be notified.

Limit of Liability

To the fullest extent as permitted by Law, except in cases of fraud or gross negligence, GALLAMBA will not, in any way, be liable with regard to the Client for indirect or incidental damages that might result from the purchase of Products put up for sale on the Site.

Product Authenticity and Intellectual Property Rights

GALLAMBA ensures the authenticity, high-quality, and satisfaction of Clients in the purchase of Products acquired on the Website www.gallamba.com.

In case Clients are not satisfied with the purchase, they must send an e-mail to info@gallamba.com within 7 days after receiving the Order.

The brand “GALLAMBA”, jointly with all the figurative and non-figurative brands and, in general, all the remaining brands, illustrations, images, and logos present on “GALLAMBA” products, accessories, and/or packages, independently of being or not registered, are, and will remain, exclusively owned by GALLAMBA.

The total or partial reproduction, modification, adulteration, or use of those brands, illustrations, images, and logos, for any reason and on any media, is expressly forbidden.

Any users that own a personal website where they want to place a simple direct hyperlink to www.gallamba.com must mandatorily ask for the authorization of GALLAMBA.

In this case, it will not be an implicit convention of membership or partnership. In contrast, any hyperlink directed to the website of GALLAMBA and using the framing or in-line linking technique is formally forbidden.

In all cases, any hyperlink, even if tacitly authorized, must be removed if requested by GALLAMBA.

Disputes

The present Terms & Conditions are regulated by the Portuguese and European Law and will be interpreted based on these laws, without prejudice of any other mandatory rule that is more favorable to the Client that is applicable in the habitual residence country of the Client.

In case of dispute about the interpretation and/or application of the present Terms & General Conditions, the local Court of where the Client has a permanent address or usually resides, if that is in Portugal, will be exclusively competent.

If the Client’s permanent address or usual residence is not located in Portuguese territory, the Client might freely choose the Court of his or her local of permanent address or usual residence or Porto’s Court Jurisdiction.

Alternatively, the Client can choose one of the extrajudicial procedures for conflict resolution that are foreseen on the terms of the laws in force, such as the European Platform available on https://ec.europa.eu/consumers/odr, or through the Alternative Dispute Resolution Centre from the place of domicile of the Client or in a conflict resolution specialist center.

Contacts

For any complaint, additional information request, assistance related to the Site or the process of purchase, and for any information request and/or clarifications about the present Terms & General Conditions, Clients can send a message through electronic mail to the address info@gallamba.com.